The Village Apartments is a well-known brand in the world of real estate. Known for their prime location and exceptional amenities, The Village Apartments offer luxurious living options for those seeking comfort and convenience. With a range of floor plans available, residents can choose from spacious studios to multi-bedroom apartments. The brand prides itself on providing unparalleled customer service, with a dedicated team of professionals on hand to handle maintenance requests and other needs. Situated in desirable neighborhoods, The Village Apartments offer close proximity to shopping, dining, and entertainment. The brand's commitment to excellence has earned them a loyal following and a favorable reputation. For those looking for stylish living options with top-notch amenities, The Village Apartments is the clear choice.
Reviews
After a month of trying to get things resolved, some of my maintenance requests are still unfulfilled. A maintenance guy came out on 12/22 to take care of mold around my windows. He said he would come the following Wednesday to reseal the counters in the kitchen and bathroom because they're cracking. He never showed up. There are still other various maintenance requests that are uncompleted, even though I've called a dozen times. People at the leasing office keep telling me they'll take care of things, but nothing ever happens. This has been an ongoing problem the whole 6 years I've been living here, but it's gotten even worse the last couple months. You guys need to do better. This is terrible customer service.
I hope all residents get to experience help from Scott (maintenance)! He went out of his way to accommodate my desperate hope to complete in-house maintenance while I was present as I recently adopted a dog and wasn’t sure how he’d react if I wasn’t there. After getting a minor pushback from the office staff I met Scott outside my building and asked if he could complete the work at 4:30, when I’m back home. He offered to do it today (few moments after our first interaction), outside of the scheduled service time. He even knocked on the door to ensure I was ready for him to come in and change the lock batteries. Scott went above and beyond and took tons of anxiety off my chest.
This 5* review only addresses Scott and his willingness to help. This is not a review for the apartment complex.
The other night I had my kitchen flood in the middle of the night. Hudson was the on call emergency maintenance and he handled everything in a highly professional manner along with being extremely helpful and thorough. He remained level headed and worked quickly to correct the issue. It really was great service!
I find it so amazing how fast they are with maintenance requests. They are definitely on top of it and I greatly appreciate it. Not too mention how professional the maintenance people themselves are. I trust them coming in my apartment while I'm at work and only being able to tell by the service form they leave, and the problem being fixed. Thank you
I love living in The Village Apartments. It's nice and noiseless. Friendly neighbors. It's convenient with the stores, shopping malls, laundry mats, and the library. And other different places.
The Village Apartments is a safe and convenient area. I have lived here for almost 2 years with ease. Although I do have a few issues with the complex. First, for the amount I am paying, I should at least have a dishwasher. The price would …
Mr. KJ - the handy man. He is a really very very helpful man. He fixed all my 3 drawers, change my light bulb (without maintenance request), fixed bathroom sink clogging issue (without maintenance request). He Did all the work very patiently and carefully. He didn't rush at all. Thank you KJ. Appreciate all your hard work. 😊 …
Philip Has came through for me and family on 2 different occasions. Each time displaying a positive mindset, respect, professionalism and going above and beyond to make sure things we’re taken care of in our home. From me and my family we thank you and wish you the best on your future endeavors!! Thanks Boss man!!
Location
30900 Tamarack St, Wixom, MI 48393, United States
Hours
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Monday
09:00 AM - 06:00 PM
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Tuesday
09:00 AM - 06:00 PM
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Wednesday
09:00 AM - 06:00 PM
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Thursday
09:00 AM - 06:00 PM
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Friday
09:00 AM - 06:00 PM
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Saturday
10:00 AM - 05:00 PM
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Sunday
12:00 PM - 05:00 PM
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